Building A Trusted Network of Care

Avoid costly hospital settings by connecting people with helpful home care & community services.
Make the referral transaction process streamlined with selected agencies eager to contribute to your network.

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The Insurer Experience

Search within the network by category & filter by eligibility to find the right service

Invite organizations to manage their service listings to provide real time appointment bookings and up to date service information

Reduce acute care spending by avoiding re-hospitalizations

Improve care transitions by closing the loop with referral outcomes

Access reporting analytics to understand referral patterns

Experience live phone, chat and email support from our Caredove operations team

API Integration to your current system

The Referrer Experience

Request a free account to instantly begin sending referrals within your region.

Search within the network and filter by eligibility to find the right provider from up to 80 different categories of service

Save your favourite organizations for easy referring on a regular basis

Track outgoing referrals with a live updated referral outbox

Communicate instantly with the service provider to ask questions or attach more information within the referral

Know the next steps in your patient care journey after the service provider has set a referral outcome

The Patient Experience

Search within the network and filter by eligibility to find the right provider from up to 80 different categories of service

Directly book an appointments or reserve a spot in a group class from the search site

Get appointment reminders by email with information on how to properly prepare for your appointment

Cancel or reschedule your appointment all from your email inbox.

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Request a DemoLearn More About Caredove
Caredove, Inc.
1 Yonge Street, Suite 1801
Toronto, Ontario M5E 1W7

Community Based Organizations

Why Traditional Community Care Referrals Don't Work

We know that the traditional referral process is broken. We created Caredove to fix that problem.

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Not enough referrals from trusted local sources like clinicians, hospitals and insurers
Backlog of referrals keeps getting bigger because of unanswered voicemails and phone tag
Lost referrals and leads (referral failure) because of miscommunication or never being called back by the client
Risk of PHI exposure in insecure ways to employees without PHI permissions
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Outdated and unfriendly software make schedule and tracking referrals difficult and inefficient
Time is wasted sorting through and responding to ineligible referral
Faxes go missing and are not responded to when more information is required from the referrer
One other thing?

Get More Referrals For Your Services, Securely, Online.

Serve more clients and streamline your intake process with Caredove's referral management platform.
No more faxing or phone tag. Help more clinicians & the public securely connect with your services, online.
Get more qualified referrals and never lose track of a single one.

The Administrator Experience

Provide targeted resources to address the broader determinants of health and streamline the intake process

Create listings to ensure all your home care & community services are searchable and bookable in a branded search site

Build trust by publishing wait times and eligibility requirements

Invite insurers, hospitals and local clinicians to refer to your services through your search site

Enable bookings directly from your website or through the branded search site

With a booked appointment, the referrer, provider and the patient all know the next step in the care journey

Enable client self-referral to promote confidence and empower your patients to manage their schedules

Assign providers and delegate staff time so no referral gets missed

Get advanced onboarding support from Caredove's digital content creation team

Experience live phone, chat and email support from our operations team

Access reporting analytics to understand referral patterns

The Service Provider Experience

Stay organized by providing open appointment times in a Calendar that referrers can easily book into.

List your available appointment times to enable immediate booking into your calendar from the search site or your organization's website

Send referrers secure messages, files and update through the referral inbox

Create custom referral forms for each service type to reduce ineligible referrals

Track, tag, update, prioritize, filter, sort and manage all referrals in your inbox

Reduce no-shows with appointment updates for all incoming referrals. Add notes to remind patients how to prepare for their upcoming appointment

Record patient outcomes for each referral to close the loop and notify the referrer of any necessary next steps

Experience live phone, chat and email support from our Caredove operations team

Get started with Caredove today.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Request a DemoLearn More About Caredove
Caredove, Inc.
1 Yonge Street, Suite 1801
Toronto, Ontario M5E 1W7